As of this month, passengers flying in Lufthansa Business Class can look forward to a completely new service on board the airline’s long-haul flights. Flight attendants will now adapt their service even more towards each passenger’s needs.
Along with changes to how passengers are welcomed on board, the main focus is to offer the type of service they would expect to find at a top-class restaurant.
When you board the aircraft the flight attendants will now welcome you by name before directing you towards your seat. For the meal service, orders are taken at your seat and then your table is set with ceramic crockery. All the meals are served directly from the galley so you wont find any more trays and flight trolleys in the cabin!
To bring this to passengers the airline began special service training courses for its 4500 cabin crew in May. Introductory flights where carried out in June and July on the Airbus A380 routes to New York (JFK) and Miami. The airline received an extremely positive response from its Business Class passengers from the 130 flights on which the new concept was tested on.
Other airlines have been improving the ‘little things’ to add that extra value to their Business Class service and it looks like Lufthansa is catching up.With its new restaurant service, Lufthansa is taking another important step towards trying to become the first five-star airline in the Western hemisphere.
The complete Lufthansa Business Class restaurant service is now available from this month on the A380 services to Houston, Johannesburg, Los Angeles, Miami, Delhi, New York (JFK), Beijing, San Francisco, Shanghai, Seoul and Singapore.
Lufthansa will roll out the service on flights with the Boeing 747-400 and 747-8 aircraft from Frankfurt from the 1st October and the Airbus A340 fleet from Frankfurt and Munich to Asia and the Middle East from the 25th October.
Let us know what you think about Lufthansa Business Class.