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Malaysia Airlines MH17 updates passenger details as rebels restrict access to crass site

Malaysia Airlines has released further passenger details regarding the passenger nationalities who were travelling on flight MH17.

Meanwhile reports continue to come in regarding the lack of access that investigators have to the crash site and that Ukraine rebels are destroying possible clues that could show how the aircraft was brought down.

 MH17 Passenger Update

The below table shows the latest number of passengers and their nationalities of those on-board MH17, as of 19 July 2014:-




192 (including 1 dual Netherlands/USA citizen)


44 (including 15 crew & 2 infants)




12 (including 1 infant)

United Kingdom

10 (including 1 dual UK/S. Africa citizen)









New Zealand




Malaysia Airlines is working closely with the respective embassies to notify the next-of-kin of the passengers.

Our focus now is to work with the emergency responders and authorities and mobilize its full support to provide all possible care to the next-of-kin.

Our thoughts and prayers are with all affected passengers and crew and their family members.

The airline will provide regular updates on the situation.

Families of passengers and crew may contact +603 7884 1234 (Malaysia) or +31703487770 (Netherlands).

For media queries, kindly contact +603 8777 5698/ +603 8787 1276.

Malaysia Airlines Statement MH17 Incident

In light of the MH17 incident, Malaysia Airlines will be waiving any change fees for passengers who wish to make changes to their itinerary to any MH destinations.

Passengers who wish to postpone or cancel their travel plans can obtain a refund, including for non refundable tickets.

Our Enrich passengers will also receive fee waivers for any changes to their travel itinerary,  as well as refunds of miles should they choose to cancel their redemption tickets.

These waivers are only applicable from 18 July 2014 until 24 July 2014, for travel between 18 July 2014 until 31 Dec 2014.

Passengers who wish to make changes to their travel plans may contact the nearest Malaysia Airlines ticketing office, or call our global Call Center at 1-300-88-3000.

Malaysia Airlines deeply regrets the loss of MH17, and is very much appreciative of the support from our passengers.


BBC Paper report: ‘People fell from the sky’

The front pages of the UK papers are full of the horrific details on the ground as the aircraft and passengers fell to the ground. There are pictures of soldiers with children’s toys and a photographer who says he saw looting of possessions from cases of the 298 deceased passengers and crew by separatist militia fighters.

On the UK front pages

Video report – At the scene of the crash site

video report – witness reports of crash

In pictures: Aftermath of MH17 disaster


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